API documentation
What is API documentation?
API documentation is a set of human-readable instructions for using and integrating with an API.
API documentation includes detailed information about an API's available endpoints, methods, resources, authentication protocols, parameters, and headers, as well as examples of common requests and responses. Effective API documentation improves the developer experience for private, partner, and public APIs, but it also offers distinct benefits for each API type. For instance, private API documentation improves cross-team collaboration, while public API documentation makes it easier for leaders to understand a third-party API's intended use case and determine whether it will help advance their organization's business goals. Teams that prioritize API documentation typically see higher rates of API adoption, fewer support tickets, and—in the case of public APIs—increased revenue.
Here, we'll start by discussing the role that API documentation plays in an API-first world. Then, we'll review the key components of API documentation, as well as some API documentation best practices. Finally, we'll explore how the Postman API Platform enables producers to create API documentation that sets their consumers up for success.
Why is API documentation critical in an API-first world?
API-first is a development model in which applications are conceptualized and built by composing internal or external services that are delivered through APIs. This approach not only enables teams to build highly performant applications that are powered by an intricate web of microservices, but also complements the API-as-a-Product strategy, in which APIs are offered as billable products to third-party consumers. An increasing number of organizations are therefore adopting the API-first strategy to help them systematically develop high-quality APIs that advance business objectives in myriad ways.
API documentation plays a crucial role in ensuring the success of any API—whether it's private or public. For instance, internal API documentation facilitates cross-team collaboration, reduces code duplication, and streamlines the onboarding process for new employees. These benefits ensure that every team is able to work efficiently towards the end goal of delivering excellent software to users. In contrast, public API documentation helps potential consumers understand and experiment with an API, which leads to increased adoption and, by extension, revenue. In fact, Postman's 2022 State of the API report indicates that documentation is one of the top four things leaders consider when deciding whether to integrate with a third-party API.
What are the most common types of API documentation?
There are many different types of API documentation, and each one plays an important role in helping consumers use an API effectively. Four of the most common types are:
Get started with the API documentation template
What should be included when creating API documentation?
Every API is different and therefore requires documentation that is tailor-made for its consumers. Nevertheless, the following components can serve as an initial checklist for creating high-quality API documentation:
Authentication instructions
Authentication helps keep an API's data safe and secure, and it is the first hurdle that a developer must cross when using a new API. If an API's authentication process is too difficult or poorly documented, the developer might become frustrated and decide to try a different API. API documentation must therefore include a clear explanation of the available authentication methods and provide thorough, step-by-step instructions for obtaining and using authentication credentials.
Detailed information about every endpoint, operation, and resource
API documentation should offer a comprehensive overview of every API endpoint and operation, including parameters, headers, and request and response bodies. It should also thoroughly explain the relevant data models, including their required attributes and any default, minimum, and maximum values. These details help ensure full coverage of every possible use case and empower consumers to construct complex requests that might otherwise be prone to errors.
Examples of common requests and responses
Examples are a crucial part of effective API documentation, as they help consumers understand endpoint behavior under a variety of conditions. Producers should include example requests in several client languages, as well as example responses, which enable consumers to troubleshoot issues they might encounter. Examples can also be used to guide new users through a sequence of API calls that are involved in a specific workflow, which provides important insight into how an API can support sophisticated use cases.
Terms of Use
Public API documentation should include a Terms of Use, which is a legal agreement that helps producers ensure their API's data and functionality is not abused by consumers. It should also include information on the API's rate limits, which dictate how many API calls a consumer can make in a given period of time. Rate limits help protect an API from denial-of-service (DoS) attacks, as well as any other activity that may negatively affect its performance. Consumers who exceed their rate limit will be temporarily unable to execute any additional calls, which may lead to user-facing downtime.
How do you write API documentation?
Writing API documentation is a multi-step process that requires familiarity with the API's functionality, empathy for its consumers, and a willingness to iterate. To ensure your documentation is effective, you should:
What are some best practices for creating API documentation?
API documentation is an essential deliverable that has a significant impact on consumers, and its quality can be directly correlated with the overall success of the API. It is therefore crucial for teams to adhere to the following best practices when writing API documentation:
Tell a compelling story
Every API plays a unique role in the software landscape of its producers and consumers, and API documentation is responsible for telling its story. Documentation readers should be able to learn who the API is meant for, how they can use it, and how it can help them achieve their goals. This “big picture” provides important context for more technical implementation details, which can be useful as developers begin to understand the possibilities of a given API.
Keep the documentation up-to-date
Many API development teams ship code changes several times a week, which puts their documentation at risk of falling out of date. Outdated documentation erodes consumers' trust, especially when updates are not backward compatible. It's therefore essential for teams to systematize the process of updating their documentation to ensure it always reflects the current state of their API in production. They should also capture updates in a changelog, which is a dated record of every change to an API's resources and functionality.
Write for a range of audiences
API documentation is an important resource for a wide range of software and business professionals. Developers will consult an API's documentation to learn how to interact with it, while CTOs may use documentation to help them understand an API's pricing and evaluate whether it will help them meet their business goals. Documentation writers must therefore keep this diverse audience in mind. For instance, they must thoroughly describe the API's functionality without relying too heavily on technical language or obscuring the larger purpose that the API serves.
What are some examples of API documentation?
Postman's Public API Network is a global, centralized API catalog, where producers can share their APIs and API documentation with a community of over 30 million developers. Teams that publish their API documentation on the Public API Network can include detailed descriptions and tutorials, example requests and responses, and environment variables, which can increase API adoption and reduce ticket volumes. Some teams that have published excellent API documentation in the Public API Network include Stripe, Notion, PayPal, Amplitude, Salesforce, and DoorDash, and this list just scratches the surface. Explore the Public API Network to see more.
Learn more with Postman Academy's API documentation course
Why use Postman for API documentation?
The Postman API Platform includes several features that enable teams to make effective documentation a core part of their API workflow. With Postman, you can:
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