Office Manager, NYC - New York City

Who Are We?

Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

Postman is seeking an exceptional Office Manager to oversee the setup and daily operations of our NYC office, located in the iconic Empire State Building. In this onsite role, you will be responsible for managing office functions across existing and new spaces. This includes coordinating with vendors, visitors, and contractors to ensure seamless access and operations. Your expertise will play a key role in maintaining a productive and welcoming environment for everyone.

What You’ll Do:

• Work with GA, IT and People Teams to get the brand new Postman NY office furnished, internet installed, equipment & snacks stocked and the space set up for opening day.
• Serve as the main point of contact for visitors, vendors and employees on all Postman NYC office related matters
• Manage daily logistics and operational tasks including, but not limited to: vendor management, catering, ordering supplies, restocking snacks/beverages, receiving and distributing mail/package delivery, and securing office access for anyone requiring assistance
• Collaborate with landlords, Postman’s General/Administrative team and upper management on budgeting for facilities needs
• Oversee and support all administrative duties in our NYC office and ensure that these spaces are accessible, clean, well-stocked and welcoming
• Coordinate with Bay Area office team to plan meals, wellness events and employee engagement events for local team members that are consistent with other office locations

About You:

• 5+ years in an office manager/facilities type role, at least 3 of those years in a high growth organization
• Ability to work in a high pressure, detail oriented environment
• A creative problem-solver with the ability to suggest improvements and find creative solutions
• Excellent verbal and written communication skills 
• Top-notch interpersonal skills and commitment to internal customer service standards
• Willing to work in Postman’s NYC office 5 days per week and travel as needed to additional locations (possibly Boston, SF)

Preferred Skills:

• Experience with collaboration tools such as Slack, Google Suite, Jira and Confluence 
• Knowledge of Office Administrator responsibilities, systems, and procedures
• Excellent time management skills and ability to multitask and prioritize work
• Excellent written and verbal communication skills, with strong attention to detail
• Strong organizational and planning skills, with the ability to operate in a fast-paced environment
• Successful in contract negotiations, redlining documents, and working with internal legal teams 

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

What Else?

This role is based in the greater New York City area, and the reasonably estimated base salary for this role ranges from $92,250.50 to $124,809.50, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.

PS: Here's a timeline of Postman’s journey in becoming an API Platform.