Senior Partner Engineer, Ecosystem - San Francisco

Who Are We?

Postman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. 

We recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

Postman is seeking a Partner Engineering leader who is passionate about APIs, partnerships, ecosystems, and developer experience and success.

Partner Engineering is responsible for providing technical leadership and guidance to our users and partners throughout the entire lifecycle of their Postman Ecosystem developer experience. Reporting to the Head of Partnerships and Ecosystem, you will be responsible for:

• Defining our partner engineering strategy

• Seeding and scaling how we onboard, support, and scale the Postman Ecosystem

• Driving developer and app success across customer, partner, as well as Postman developers

With a focus on API collaboration, cloud, and AI, you will work cross-functionally with customers, partners, and internal teams to streamline the end-to-end developer experience including, awareness, education, onboarding, support, adoption, performance, and scale alongside best-in-class tools and companies, ranging from the largest of enterprises to the scrappiest of startups.

You are eager to get your hands dirty, doing individual contributor work to drive execution excellence across teams, yet you can naturally up-level your strategic thinking.

Responsibilities

• Be an expert on Postman, including our core product, platform capabilities and API, technical architecture, as well as how Postman can impact their business

• Act as the primary technical point of contact for key partners, including customers, ISVs, and SIs. Guide them through onboarding, integration, design reviews, troubleshooting, and ongoing support

• Lead partners through high-level architecture to code implementation, ensuring smooth technical integrations with Postman

• Create technical content (i.e., webinars, docs, blogs) and develop tools, sample apps / code, best practices at scale to show partners how to implement specific use cases or best practices

• Present solutions, technologies, proposals, and best practices at partner meetings, executive reviews, conferences, workshops, and events

• Partner cross-functionally (i.e., product, engineering, analytics, partnerships, GTM, customer success, operations, etc) across Postman and partners teams to execute on partner plans, product launches, and drive developer success

• Foster a vibrant partner community and implement feedback mechanisms to continuously improve partner satisfaction and scale success

• Collaborate with cross functional teams within Postman to run beta programs for new features, improve the platform, and grow the ecosystem

• Aggregate feedback, explore new strategic opportunities, and inform our product roadmap

• Build close ties and meaningful relationships with key partners and senior executives

• Clearly and concisely communicate and evangelize our strategy, internally and externally

• Define our partner engineering strategy, frameworks, programs, processes, and culture to scale our motions

• Define and move key success metrics (i.e., satisfaction, adoption, engagement, performance, usage, support efficiency) for customers, partners, and Postman

Requirements

• You're a passionate Postman user!

• 8+ years of relevant work experience as a software engineer, partner engineer, sales engineer, developer experience, and / or related experience, preferably in SaaS, APIs, or cloud platforms.

• Proven track record of successfully launching and scaling apps, partnerships, and partner programs that delivered meaningful business results alongside cross-functional teams (i.e., product, engineering, design, marketing, community, support, field, etc)

• Deep technical experience (i.e., API principles, architecture, scaling, support, etc) building on or supporting developer ecosystem platforms such as Microsoft, GitHub, Slack, Atlassian, HubSpot, Monday, etc

• Scaled creation of developer content, including code sample apps, code, best practices, SDKs, tests, etc to scale partner engagement and support (please provide examples)

• Extremely strong written and spoken business and technical communication (i.e., technical content, blogs, presentations, speaker) to drive action and change across multiple levels and roles (please provide examples)

• Great listener and passion for working with people where you can clearly and concisely explain complex, technical issues in such a way that most people could understand

• Not afraid to get your hands dirty doing individual contributor work and problem solving while also thinking and working at a higher level to define ways to scale motions

• Ideal combination of technical, product, and business expertise, including deep understanding of developer tools and workflows, collaboration, and ecosystem dynamics

• Excellent problem-solving skills with a strong ability to understand and troubleshoot technical issues

• Fantastic organizational and analytical skills for problem solving, requirements gathering, developer feedback, and roadmap prioritization

• Comfort with change and ambiguity, with an adept ability to ruthlessly prioritize, move fast, and test-and-iterate quickly

• Relevant applied experience building, testing, and deploying AI solutions using cutting-edge AI models (e.g., OpenAI, Anthropic, Cohere, Stability AI, Meta’s LLaMA, Mistral).

Please include

• Code you’re proud of

• Technical products or projects you’ve worked on

• Writing sample

   

Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.